How do drains get blocked? The most common causes of blockages are inappropriate items being flushed down the drains. Sometimes, a blocked drain can indicate a more serious underlying problem such as a structural defect.

How do I know if I have a blocked drain? Foul smells are usually the first warning sign of a problem, as well as the water level in your toilet looking unusually high and a range of other indicators. If these signs are noticed and dealt with at the earliest, solving the underlying problem will be quicker and economical.

How long will it take to clear blocked drains? Before our engineers fully assess the situation at your property, we cannot tell you the time it will take to resolve the issues. However, in most cases, we aim to complete our work within one hour.

I have been experiencing problems with my drains. But I’m not sure if it is on my property. How can I find out? If you are unsure if the problem exists within your property boundaries, a complete plan of the drainage you are responsible for can be issued to you upon request from your Local Water Authority.

How do I prevent further blockages once the drains have been cleared? Avoid flushing non-biodegradable products down the toilet, avoid washing food scraps and food products down the sink and never wash cooking oils or fats in the sink. Also, if you live in an older property and have experienced several drainage problems, carrying out regular CCTV inspections of the drains will prevent blockages from happening.

I’m in the process of buying a house. Would a CCTV survey benefit me? It is always beneficial to gain as much information on anything you will be investing your money into, especially if it’s your potential home. If you have been notified by the seller that the property has had previous problems with the drains, a CCTV survey is a quick way of identifying any potential drainage problem. In addition, you and the seller will have an idea of how much it will cost to fix.

When will the CCTV surveys be needed the most? You may have recurring problems such as a toilet getting blocked or foul smells. These are just two of the many signs of a structural problem, which we can identify and resolve with minimum hassle. All our CCTV surveys include jetting prior to the survey. A full DVD of your drainage and a fully written report will be provided. In addition, we can provide you with a free quotation for any remedial works which may be required.

I’ve had a CCTV survey and have been told that my drain needs relining. Is this completely necessary? Yes. Cracks and displaced joints will inevitably cause a range of problems in the future. In fact, we can safely say that the money spent on various callouts for a seemingly continuous drainage problem will be considerably more than money invested into drain relining. This is because relining creates a brand new layer of pipe inside the existing ones that are faulty. Therefore, creating a seemingly new pipe which is guaranteed to run smoothly for years to come.

What are the other benefits of your relining service? Drain and sewer relining services offer an extensive range of benefits, some of which include:

‣ A full repair with no excavation
‣ Minimum disruption
‣ Creates a new continuous section – no weak spots!
‣ Increased flow rates
‣ Prevents further problems such as tree root infestation
‣ 25-year guarantee

Do you have a callout charge for an emergency visit? We have no callout charges for any of our services. You will always be quoted for the first hour for an emergency job. No hidden fees or additional callout charges will be added. What you are quoted is what you will pay.